Shipping Times and Delivery Locatons
Our reliable shipping services ensure your Champagne gift - whether it’s for someone special or for yourself - arrives safely.
Australia Post Freight Times Below:
Brisbane CBD 1-2 Business Days
Sydney CBD 3-4 Business Days
Melbourne CBD 3-4 Business Days
Adelaide CBD 4-5 Business Days
Hobart (Tasmania) 5-7 Business Days
Perth 7-10 Business Days
Darwin 7 -10 Business Days
Shipping Times listed are approximate and subject to variables outside of Champagne Galleries control. All steps taken by Champagne Gallery to achieve the quickest and most efficient shipping method available at time of dispatch, Delivery times into Christmas are subject to Australia Post.
Express Postage Freight times for Express Satchels are overnight delivery to most Australian Capitals (excluding Perth and Darwin where it may take 2 business days express). Please note that not all postcodes fall into express reach in terms of timeframe and as such should be investigated prior to placing orders. Please contact us for more information. Capital Cities and CBD and surrounds is generally the rule for Express services, and outer reaching locations often requiring a few days.
Shipping Insurance is not included however we specifically package and ensure your goods are protected against damage or any breakage.
* Postcodes within Australia with the exception of Dry Zone postcodes as determined by the Australian Government. The following postcodes are areas that are classified as a Dry Zone: 4605, 4713, 4816, 4830, 4871, 4874, 4876 and 4895.
What do you charge for shipping?
The shipping cost is calculated by Australia Post based on the weight, size and delivery location of your order. You’ll see the cost after you have finished shopping and are checking out. If anything looks out of place, please give us a call on 1300 366 906 so we can check this for you.
How long will it take for delivery?
Orders usually ship from the warehouse within 2 business days . You should then receive an email once it has been dispatched with more info. Depending on where you’re based, Australia Post will deliver in 2-4 days for most metro (Eastern Capitals), up to 7-10 days for more regional areas, and sometimes even longer if you're really remote.
So all up, we ask that you allow 5-10 business days for your order to arrive,
If you need your wine by a certain date, you should definitely call us on 1300 366 906. or make make specific reference to this in the comments section when ordering, we can then assess and come back to you if the shipping method needs to change!
Do you ship internationally?
No unfortunately, we don’t. It’s simply too expensive, with often too much risk. It’s not out of the question that we won’t have this option available in the future, but right now we can’t.
What happens if I’m not home for a delivery?
In the event you or your recipients not at home to sign for the goods we will have the Courier leave a calling card for the persons to collect via a specified collection point. This is most often the local post office closest to the recipients address.
We unfortunately do not offer a re-delivery option as the parcel once shipped is is the secure hands of the Australia post delivery channels and will be held securely until collected and signed for via the Post office branch with 10 business days allocated for the collection prior to the parcel being returned unclaimed.
Unclaimed parcels will be held in situe for a nominal period while we investigate recipients address and details for re-delivery, unfortunately if a parcel is required to be reshipped once returned charges may apply.
Can i waive the signing for delivery if i know i wont be home in the delivery/business hours due to work?
Adding delivery instructions to your order is the best way to have a successful delivery and we ask that you have a safe and secure location for the courier to leave if requested. For example, if you’re not home, the driver can leave it somewhere safe on the property if we are directed to do so, Otherwise, perhaps your work address may be more suitable!
We certainly recommend the signing for goods as we cannot take responsibility once the items are "left" by the courier.