Champagne Gallery
P.O Box 118
Sandgate
Brisbane QLD 4017

Telephone: 1300 366 906

Fax: +61 7 3631 6699

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Customer Service FAQ's

How do I contact customer service?

You can send us a help request, or call us on 1300 366 906.

Why haven’t you replied to my request?

We aim to have replied to any new request within 4 business hours. So if you’ve sent your request between 8am to 6pm, Monday to Friday or 10am to 4pm on Saturday, we should be getting back to you within 4 hours.

If it’s outside those hours, you should hear back from us by 11am the next business day.

If that’s not the case, then firstly, we apologise, we’re a small team, it’s possible our Help Team have been swamped, or someone’s sick. It’s even possible that your request has been missed in the system.

In any case, we really do apologise, please send us another request if you don’t mind, or call us on 1300 366 906

Can I ring you? Do you have a phone number?

Absolutely. Give us a call on 1300 366 906.

Please get in touch!